Effective Date: 23rd February 2025
1. Introduction
GROW NATURALLY LTD (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website, services, and physical operations. By using our services, you agree to the terms of this Privacy Policy
2. Controller of Personal Information
GROW NATURALLY LTD, Registered Address: 275 New North Road, Islington Suite 1379, London, N17AA, is the data controller of personal information collected and processed through our services. For any privacy-related inquiries, you can contact us at Business@grownaturallyuk.com.
3. What Personal Information Do We Collect?
We collect and process diƯerent types of personal information to provide and improve
our services, including:
- Information You Provide: Name, email address, phone number, payment
details, billing/shipping addresses, and other details you submit when placing
orders, subscribing to our services, or contacting us. - Automatic Information: When you use our website, we automatically collect
information such as your IP address, browser type, browsing history, and device
identifiers using cookies and tracking technologies. - Information from Other Sources: We may receive personal data from thirdparty service providers, business partners, or publicly available sources.
4. How Do We Use Your Information?
We use personal data for the following purposes:
- To process and fulfill orders, including delivery and payment processing.
- To provide customer support and respond to inquiries.
- To improve and personalize our services, products, and marketing eƯorts.
- To comply with legal and regulatory requirements.
- To prevent fraud, security threats, and other harmful activities.
- To communicate with you about your orders, promotions, or policy updates.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience,
analyze website traƯic, and improve our services. You can manage cookie preferences
through your browser settings. For more details, please review our Cookie Policy.
6. Sharing of Personal Information
We do not sell or rent your personal data. However, we may share it with:
- Third-party service providers assisting us in order fulfillment, payment
processing, marketing, and analytics. - Legal and regulatory authorities when required by law.
- Business partners in the event of mergers, acquisitions, or restructuring.
We ensure that any third parties with whom we share personal information adhere to
strict data protection requirements.
7. How Do We Protect Your Data?
We implement strict security measures to safeguard your personal data, including:
- Secure encryption for sensitive transactions and communications.
- Access controls to prevent unauthorized access.
- Compliance with industry-standard security protocols, including PCI DSS for
payment processing.
8. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Object to or restrict data processing under certain circumstances.
- Request data portability where applicable.
To exercise your rights, please contact us at Business@grownaturallyuk.com.
9. Data Retention
We retain personal data as long as necessary to fulfill our services, comply with legal
obligations, and resolve disputes. Once no longer needed, we securely delete or
anonymize the data.
10. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data
from minors. If you believe a child has provided personal information, please contact us
for removal.
11. International Data Transfers
If we transfer personal data outside the UK, we ensure appropriate safeguards are in
place, such as UK-approved Standard Contractual Clauses.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be
communicated via our website. Your continued use of our services after updates
constitutes acceptance of the revised policy.
13. Contact Information
For any privacy-related concerns, please contact us:
GROW NATURALLY LTD
Registered Address: 275 New North Road, Islington Suite 1379, London, N17AA
Email: Business@grownaturallyuk.com
Phone: +44 7919013011