Effective Date: 23rd February 2025
Company Name: GROW NATURALLY LTD
Registered Address: 275 New North Road, Islington Suite 1379, London, N17AA
Email: Business@grownaturallyuk.com
Phone: +44 7919013011
1. Introduction
Welcome to GROW NATURALLY LTD. These Terms and Conditions govern your use of
our website, products, and services. By accessing or purchasing from us, you agree to
abide by these terms. If you do not agree with any part of these terms, please refrain
from using our services.
2. Definitions
- “Company,” “we,” “our,” or “us” refers to GROW NATURALLY LTD.
- “Customer,” “you,” or “your” refers to any person or entity using our services.
- “Products” refer to any items sold by GROW NATURALLY LTD.
- “Website” refers to www.grownaturallyuk.com.
3. Eligibility
To use our services, you must be at least 18 years old or have the consent of a legal
guardian. By placing an order, you confirm that you meet this requirement.
4. Orders and Payments
- Orders placed through our website or other authorized channels are subject to
acceptance. - We reserve the right to cancel or refuse any order at our discretion.
- Payment must be made in full before the dispatch of goods.
- We accept major credit/debit cards, bank transfers, and other approved payment
methods.
5. Pricing and Availability
- Prices for our products are displayed on our website and are subject to change
without notice. - All prices include applicable taxes unless stated otherwise.
- Product availability is not guaranteed; we reserve the right to modify or
discontinue products at any time.
6. Shipping and Delivery
- We aim to process and dispatch orders promptly, but delivery times may vary.
- Risk of loss passes to the customer upon delivery.
- We are not responsible for delays caused by third-party couriers or unforeseen
circumstances.
7. Returns and Refunds
Refund Policy:
- Customers have the right to cancel an order within 14 days of receiving the
product without giving any reason. This period starts the day after the goods are
received. - To exercise the right to cancel, customers must notify us in writing (email is
acceptable) within the cancellation period. - Returns should be in their original, unused, and resalable condition, including
packaging. - Perishable goods, such as food products, are not eligible for returns unless faulty
or incorrect. - Refunds will be issued within 14 days after receiving the returned goods, or proof
of return, whichever is earlier. Refunds will be processed using the same
payment method used for the original transaction. - The customer is responsible for the cost of returning the goods, unless the item
is faulty or incorrect.
8. Diet and Health Disclaimer
Some of our products may relate to changes in diet or health. You should use good
judgment and seek counsel from healthcare providers before making any changes to
your diet or lifestyle. Our products are not intended to diagnose, treat, cure, or prevent
any disease. Always consult a healthcare professional regarding health matters,
including without limitation herbal and nutritional products.
You agree not to rely on any information on our website or services to make healthrelated decisions.
9. Intellectual Property
All content on our website, including text, images, and trademarks, is the property of
GROW NATURALLY LTD. Unauthorized use, reproduction, or distribution of our content
is prohibited.
10. Notice and Procedure for Making Claims of Intellectual Property
Infringement
If you believe that your intellectual property rights are being infringed, please notify us in
writing at:
Legal Department, GROW NATURALLY LTD
275 New North Road, Islington Suite 1379, London, N17AA
Email: Business@grownaturallyuk.com
Your written claim must include the following:
- A physical or electronic signature of the person authorized to act on behalf of the
copyright owner. - A description of the copyrighted work you claim has been infringed.
- A description of where the material that you claim is infringing is located on the
site. - Your address, telephone number, and e-mail address.
- A statement that you have a good-faith belief that the disputed use is not
authorized by the copyright owner, its agent, or the law. - A statement under penalty of perjury that the above information is accurate and
that you are the copyright owner or authorized to act on their behalf.
11. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from
the use of our products or services. - Our maximum liability is limited to the amount paid for the product or service in
question.
12. Data Protection and Privacy
We handle personal data in accordance with our Privacy Policy. By using our services,
you consent to the collection and use of your data as described in our Privacy Policy.
13. Consumer Rights
Under UK law, you have the right to cancel your order within 14 days of receiving the
goods, without providing any reason, in accordance with the Consumer Rights Act
2015. If you wish to return faulty products or those not as described, you are entitled to
a full refund or a replacement.
For more details on your rights under UK law, please refer to the Consumer Rights Act
2015.
14. Modern Slavery Act Compliance
We are committed to ensuring that our supply chains are free from human traƯicking
and slavery. We comply with the Modern Slavery Act 2015 and have measures in place
to ensure ethical practices across our supply chain.
We are transparent about the steps we take to monitor and improve our practices.
15. Governing Law
These terms are governed by and interpreted in accordance with the laws of England
and Wales. Any disputes shall be resolved in the courts of England and Wales.
16.Amendments
We reserve the right to modify these Terms and Conditions at any time. Continued use
of our services after changes constitute acceptance of the revised terms.
17. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
GROW NATURALLY LTD
Registered Address: 275 New North Road, Islington Suite 1379, London, N17AA
Email: Business@grownaturallyuk.com
Phone: +44 7919013011